Small towns with big dreams,Targeted and creative ranking of cities With ISM structural interpretive technique,case study:Semnan city

Document Type : Original Research

Authors
1 Professor at the University of Tehran
2 Professor of Urban Planning, Semnan University
Abstract
One of the solutions of urban management in order to progress in the competitive world market, planning to achieve sustainable urban branding for a city and ranking the city purposefully and creatively, while introducing the face of the city, is being able to attract audiences or tourists. Developed cities operate as competing companies, all of which seek to capture more capital market share, outstanding talent, and global attention. To achieve this, it is necessary to pay attention to urban branding issues. Urban branding is an attempt to design, shape or change the mental images of the audience (tourists), focusing on the unique attractions and potentials of a city, providing value creation for tangible and intangible assets of cities. Urban branding is a good way to describe and implement urban marketing. Just as dealing with the city occurs through the perception of images, so the application of urban marketing is largely dependent on infrastructure, communications and urban image management. So the goal of urban marketing, which in turn is the starting point for the development of urban branding, is the urban image. Urban branding, on the one hand, provides the basis for evolving policies to pursue economic development, and at the same time, is used as a tool for city dwellers to identify their city.

In this study, by carefully examining the factors involved in different tourism models and combining them to extract the basic factors and criteria with the ISM structural interpretation technique, the aim is to study the brands of Semnan city (Dar ol-marhame) in order to rank and attract the audience (tourists) and to present a model. Pays for purposeful and creative ranking (branding) of this city.The purpose of this study is to identify and prioritize the urban brand of Semnan Dar ol-marhame and its role in the development of tourism in the city of Semnan and how these urban symbols can be transformed into a strong international brand in the field of urban tourism in Semnan, and what is the position of these symbols and if it plays a role in urban branding and attracting tourists from their point of view. ISM is an interactive learning process that structures a set of interpretive, diverse and interrelated structural modeling factors into a comprehensive systematic model. To design the model, after analyzing the variables with a sample of 22 elites and field experts, various urban planning, urban planning and urban management, economics, tourism and marketing was done, and filling out a questionnaire from domestic and foreign tourists entered Semnan, which was distributed among 28 tourists in an initial questionnaire, the validity and reliability of the questionnaire was confirmed. Then, the main questionnaire, which was based on the available sample size, was distributed to 221 people, and after analyzing it, the dimensions of purposeful and creative ranking of Semnan's mercy center were examined. ISM structural interpretive technique was done to purposefully and creatively rank the city of Semnan Dar ol-marhame; giving first priority to points and unique features of the city with pivotal and contextual conditions and with physical-historical image and brand element of historical buildings and brand mark, Holy Shrine Imamzadeh Yahya, Soltani Mosque and Sheriff's Mansion were determined with a score of 0. 893, and then the infrastructure and legal facilities of travel and tourism with moderating conditions and with socio-economic image and brand element of accommodation centers and leisure centers and brand mark of Gut Kamal Hotel with A score of 0. 886 were recognized as the second priority in ranking Semnan Dar ol-marhame. The financial, investment, exchange and commercial infrastructures of the city with strategic and strategic conditions and with the economic image and brand element of large shopping centers and the brand of Phoenix Tower and the traditional market with a score of 0. 823 were recognized as the third priority in ranking Semnan. The international position of the city with competitive conditions and the global environment and with the economic image and brand element of the city's medical and medical facilities and the brand, Kosar Educational, Research and Treatment Center with a score of 0. 798 were recognized as the fourth priority. Also holding ritual festivals and exhibitions, museums, streets, boulevards, squares, parks and green spaces (alleys) and elements of collective memory, symbols and urban signs were identified as the next priorities in ranking the sanctuary, which should be aimed at the targeted development of tourism and the development of all comprehensively and sustainably, basic attention should be paid to them and they should be implemented and operated in the city.

Keywords

Subjects


منابع و ماخذ:
 اخوان ثالث،ش،امکان سنجی ایجاد برند شهری،مطالعه موردی منطقه 12تهران،پایان نامه کارشناسی ارشد دانشگاه تهران،1389
 اعظمی، موسی، جلیلیان، سارا و هاشمی امین، ناهید،1394،تحلیل آثار اجتماعی، اقتصادی و محیطی گردشگری پایدار (مطالعه موردی: روستای نوره)، مجلهی برنامهریزی و توسعه گردشگری، سال 4 شماره 154-174
 آذر.عادل و همکار،طراحی مدل فرآیند محوری کسب و کار با رویکرد مدلسازی تفسیر ساختاری ISM،نشریه مدیریت فناوری اطلاعات،دوره یک شماره یک،صفحه 1387-18
 آذر.عادل و همکاران،1389،طراحی مدل چابکی زنجیره تامین با رویکرد تفسیر-ساختاری،فصلنامه مدرس،پژوهش های مدیریت در ایران،دوره 14،شماره 4؛25-1
 تاج زاده نمین، ابوالفضل ؛ اسماعی مشـرفی، فاطمـه. 1393اولویت بنـدی مؤلفـه هـای ارزش ویـژه برنـد در مقصـد گدردشــگری از دیــدگاه گردشــگران داخلــی، فصــلنامه مطالعات مدیریت گردشگری،ص24
 حقیقت عبدالرفیع تاریخ قومس،1341،انتشارات کومش
 حیدری چیانه،رحیم و همکاران،تحلیلی بر نقش تصویر برند بر توسعه گردشگری،مطالعه موردی شهر تبریز،مجله پژوهش و برنامه ریزی شهری
 خدادادحسینی، ح. رضوانی، م. مدیریت جامع برند (مکاتب، ارزش گذاری و توسعه برند ملی.) تهران: دفتر پژوهش های فرهنگی؛ چاپ اول،1391
 دهشیری، محمدرضا، ارزیابی عوامل مؤثر بر توسعه ی گردشگری مذهبی در ایران، مجله ی برنامه ریری و توسعه گردشگری،سال 4شماره12،صفحات97-92
 دیواندری علی و همکار،1390،شناسایی و ارزیابی عوامل موثر بر تصویر سازمانی با رویکرد آمیخته،مجله چشم انداز مدیریت بازرگانی،شماره 29
 دیواندری،علی و همکاران،1391،ارائه مدل برند سازی برای کلان پروژه های تفریحی،اقامتی، گردشگری و ورزشی کشور با رویکرد بومی براساس تئوری مبتنی بر داده ها،پژوهش نامه بازرگانی
 رنجبریان.بهرام و همکار،1392،توسعه مدلی جهت تبیین تاثیر سازه های بازار یابی مدیریت شهری بر تمایلات رفتاری نسبت به مقاصد گردشگری،فصلنامه اقتصاد و مدیریت شهری،ص3
 روستا.احمد و همکاران،1395،مدلی برای برند سازی در ایران بر اساس نظره داده بنیاد،فصلنامه مدیریت برند،شماره5
 شریعتی، امیرحسین، آخوندی، نادر، نجارزادگان، مائده، 1390،نقش بازاریابی شهری در جذب سرمایه برای مدیریت یکپارچه شهری، اولین کنفرانس اقتصاد شهری ایران
 ضرغام بروجنی و همکار،1392،آسیب شناسی برند گردشگری در ایران،تحقیقات بازار یابی نوین
 ضرغام بروجنی، حمیدرضا و شالبافیان، علی اصغر.1392سیاستهای گردشگری کشورها(مطالعه تطبیقی)، تهران: انتشارات مهکامه.
 علی ،موحد1390بازاریابی گردشگری برای شهر ها تهران:نشر آذرخش.
 قربانی،صالح و همکار،1390.برند شهری اقتصادی و یا اجتماعی؟نمونه موردی زنجان،اولین همایش ملی گردشگری اقتصاد و بازرگانی
 کریمی،م.زمینه یابی تعیین برند شهری برای کلانشهر تهران،پایان نامه کارشناسی ارشد،دانشگاه علامه،1388
 کلب،بوتینام،بازار یابی گردشگری برای شهرها؛با تاکید بر برند گذاری و رویدادهای ویژه برای جذب گردشگران،ترجمه علی موحد و همکاران،تهران،آذرخش،1391
 کمانرودی.موسی،1393،آسیب شناسی مدیریتی جهت گیری های برنامه ای و اجرایی هویت یابی و برند سازی شهری تهران،ششمین کنفرانس ملی برنامه ریزی و مدیریت شهری
 کیت دینی؛ مترجم محمدرضا رستمی،1391،برندینگ شهری (یادسازی شهری)؛نتشارات: تبلور
 مسعود نیا،ا،1391،بررسی و تعیین مهمترین عوامل موثر بر برند شهری در تهران،پایان نامه کارشناسی ارشد،دانشگاه پیام نور،دانشکده علوم اجتماعی و اقتصادی
 منوریان،ع،ابولی اردکان.م پورموسوی و رحیمیان،مدل فرآیندی برند سازی شهری برای کلانشهر های ایران،فصلنامه مدیرت دولتی،1392صفحات 63-41
 نوربخش مرتضی و همکاران،1389،نقش توسعه گردشگری شهری در توسعه اقتصادی کلانشهرها،ویژه نامه اقتصاد گردشگری،ص 34-20
 Abby Liu, G.W. (2006). Planning tourism employment: a developing country perspective, Tourism Management, 40(27): 159-170.
 Anholt, S. (2004), Editor’s Foreword to the First Issue Place Branding and Public Policy, Vol. 1, No. 1.
 Anholt, S. (2006). The Anholt-GMI city brands index: How the world sees the world's cities. Place Branding and Public Diplomacy, 2 (1),18-31
 Anholt, S. (2007), Competitive Identity the New Brand Management for Nations, Cities and Regions. Palgrave Macmillan, Hampshire.
 Avraham, E, & Ketter,2008, E. Media Strategies for Marketing Places in Crisis: Improving the Image of Cities, Countries, and Tourist Destinations. Butterworth Heinemann.
 Baker, B.2010 Twenty benefits of a city brandingstrategy.www.destinationbranding.com
 Balmer, J.M.T., Greyser, S.A. (2013). Revaling the Corporation. Routledge London, UK.
 Braun, E., & Zenker, S.2010, Towards an Integrated Approach for Place Brand Management. 50th European Regional Science Association Congress, Jönköping, Sweden,
 Braun, E., Zenker, S. (2010). Towards an integrated approach for place brand management. In 50 th European Regional Science Association Congress 19-23
 Bryson, J. (2004), A Comment in Strategic Spatial Planning and Longer Range by J. Friedmann, Planning Theory and Practice, Vol. 5, No. 1, pp. 49-67.
 Croes, R. (2013). Evaluation of tourism competitiveness and its effects on destination management: making difference in Costa Rica, Revista Electrónica de Historia, 1: 115-133
 Dinnie, K. (2011). City branding: theory and cases. Palgrave macmillan.
 Dinnie, K.2011, City Branding: Theory and Cases (First Published ed.). Palgrave Macmillan
 Dupeyras, A. and MacCallum. N. (2013). Indicators for measuring competitiveness in tourism: A guidance document, OECD Tourism Papers, 2013/02, OECD Publishing.
 Fernández, D. B., Meethan, K. (2014). The Relationship of City Branding and Tourist Promotion: The Case of Plymouth (UK) and Malaga (Spain), Athens Journal of Tourism,1(3)
 Gibson, T. A. (2005), Selling City living Urban Branding Campaigns, Class Power and the Civic Good International Journal of Cultural Studies, Vol. 8, No. 3, pp. 259-280.
 Higgins-Desbiolles, F. (2008). More than an industry: The forgotten power of tourism as a social force, School of Management, University of South Australian, 27: 1192-1208.
 Hildreth, J. (2008), The Saffron European City Brand Barometer, reveling which Cities Get the Brands They Deserve, Saffron Brand Consultants.
 Judd, D.R., Faintein, S. 2014). The TOURIST CITY. New Haven: Yale University Press
 Kavaratzis, M. (2008). From city marketing to city building; An interdisciplinary analysis with refrence to Amesterdam, Budapest, and Athens. Phd dissertation, Faculty of spatial sciences, University of Groningen, The Netherlands.
 Kavaratzis, M., Ashworth, G. J. (2006), City Branding an Effective Assertion of Identity or a Transitory Marketing Trick? Place Branding, Vol. 2, No. 3, pp. 183-194.
 Keith dinnie, City Branding: Theory and Cases,2009
 Mathiyazhagan, K., Govindan, K., NoorulHaq, A. and Geng, Y. (2013). An ISM approach for the barrier analysis in implementing green supply chain management, Journal of Cleaner Production, 47(0): 283-297.
 Merrilees, B., Miller, D., & Herington, C. Antecedents of residents' city brand attitudes. Journal of Business Research, 62, 2009.
 Metaxas, T. Place marketing, place branding and foreign direct investments: Defining their relationship in the frame of local economic development process. Place Branding and Public Diplomacy, 6, 2010.
 Mika, M. (2012). Competitiveness of tourist destinations as a research problem in the geography of tourism – analytical assumptions behind the research model, Prace Geograficzne, 130: 91-105.
 Muduli, K., Govindan, K., Barve, A., Kannan, D. and Geng, Y. (2013). Role of behavioural factorsin green supply chain management implementation in Indian mining industries. Resources, Conservation and Recycling, 76(0): 50-60.
 Parkerson, B., saunders, J. (2005), City Branding Can Goods and Services Branding Models Be Used to Brand Cities? In Place Branding, Vol. 1, No. 3, pp. 242-264.
 Prophet Consultancy, (2006), Branding for your City, CEOs for Cities a Guidebook for City Leaders
 Rabbiosi, C. (2015). Renewing a historical legacy: Tourism, leisure shopping and urban branding in Paris. Cities, 42 ,195-203
 Rittichainuwat, B. (2010). Ghosts a travel barrier to tourism recovery, Annals of Tourism Research, 38(2): 437–459.
 Rosentraub M.S. and Joo, M. (2009). Tourism and economic development: Which investments produce gains for regions, Tourism Management, 30(2): 759–770.
 Taghvaei, M. and kholghipoor, Kh. (2013). Analyzing main obstacles of tourism development in tourism axises in Kohgiluyeh and Boyer Ahmad- Iran, Interdisciplinary Journal of Contemporary Research in Business, 4(10): 92- 100.
 The United Nations World Tourism Organization (UNWTO) (2006). Sixty Years of Organization Serving World Tourism (1946-2006), www.unwto.org.
 Tseng, M. (2013). Modeling sustainable production indicators with linguistic preferences, Journal of Cleaner Production, 40(0): 46-56.
 Wang, Y. J., Wu, C., Yuan, J. (2010). Exploring visitors' experiences and intention to revisit a heritage destination: The case for Lukang, Taiwan. Journal of Quality Assurance in Hospitality & Tourism, 11 (3),162-178.
 Zenker, S. & Braun, E. The Place Brand Centre a Conceptual Approach for the Brand Management of Places. 39th European Marketing Academy Conference, Copenhagen, Denmark, 2010.
 Zhang, Li & Xiaobin Zhao, S. City branding and the Olympic effect: A case study of Beijing. Cities, 26, 2009.